PamHost Privacy Policy

Welcome to PamHost! Your privacy is very important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (www.pamhost.com) and related services. By using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to improve our services and provide you with a seamless experience. The types of information we collect include:

• Personal Information: Information that can identify you personally, such as your name, email address, phone number, billing address, and payment information, when you register for our services, purchase hosting or domain services, or contact us for support.
• Usage Information: Data about your interactions with our website, such as your IP address, browser type, device information, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information and enhance your experience. You can disable cookies in your browser settings, though this may affect site functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Provision: To set up and manage your account, register domains, and provide website hosting and other services.
• Billing and Payments: To process transactions, issue invoices, and manage billing.
• Customer Support: To respond to inquiries, provide technical support, and resolve issues related to our services.
• Service Improvement: To analyze usage patterns and improve our website, services, and offerings.
• Marketing and Communication: To send promotional emails, updates, and special offers, with your consent. You may opt out of marketing communications at any time.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

• With Service Providers: We may share your information with trusted third-party vendors who assist us in delivering our services, such as payment processors and domain registrars.
• Legal Compliance: We may disclose information as required by law, regulation, or legal processes, or to protect our rights, users, and business.
• Business Transfers: If PamHost is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We prioritize the security of your personal information and use industry-standard measures to protect your data. Despite our efforts, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications. To exercise these rights, contact us at support@pamhost.com

6. Children’s Privacy

PamHost does not knowingly collect or solicit information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Last Updated” date will reflect any revisions. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

PamHost Customer Support
Email: support@pamhost.com
Phone: +254101532571

Thank you for choosing PamHost. We are committed to protecting your privacy and providing a secure hosting experience.